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The Preorder Report
Your one-stop place for every preorder update. We'll post here every Friday until your bag is on its way home to you.
Live Tracker
Current Phase: Order Fulfillment
Fulfillment in Progress
North Star fulfillment is well underway, with the majority of preorders already shipped! Our team continues to work through the remaining orders.
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Our warehouse will remain open all weekend, with extended hours to keep orders moving! Tracking confirmations will continue to be sent as orders are processed and shipped, including Saturday and Sunday.
We expect all remaining North Star preorders to be processed and tracking confirmations sent by Tuesday, November 10.
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We’ll be back with another update right here next Friday by 6:00 PM PST.​
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Thank you so much for your continued patience. We are so excited for you to receive your new bag!
November 6, 2026
Next Update
Check back for the next update on Friday, November 13th.
Frequently Asked Questions
When will my preorder ship?
North Star has officially arrived at our warehouse, and fulfillment is now underway! Orders are shipping continuously as they are completed. You'll automatically receive an email with your tracking information as soon as your individual package is on its way. We're working through all preorders as quickly as possible!
When can I expect to receive email updates on my preorder?
We'll continue sharing updates on the Preorder Report every Friday by 6:00 PM PST as fulfillment progresses. These updates will highlight key milestones and overall progress, while individual shipping notifications will be sent automatically as each order ships.
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You can check back here anytime for the latest update!
Will I get tracking?
Yes! You will receive a tracking number by email as soon as your individual order is packed and dispatched from our warehouse. In the meantime, you can follow along with weekly shipment progress right here on the Preorder Report page.
Can I update my shipping address before my order ships?
Yes, absolutely! As long as your order has not yet shipped, we can update your delivery address to ensure your package arrives exactly where you need it to. If you’ve moved or need to update your address, please reach out to our team at support@glassladderco.com with your order number and updated shipping address, and we’ll take care of it for you!