Shipping Details
Due to increased order volume, orders are currently processed and shipped within 5–7 business days.
We offer free U.S. shipping on orders over $75. International shipping is also available.
Once shipped, estimated delivery timelines are:
Domestic (U.S.): 5–7 business days
International: 10–15 business days, depending on destination and customs processing
Shipping timelines are estimates and may vary based on carrier conditions.
Returns & Exchanges
We accept returns and exchanges within 30 days of delivery for eligible items.
Items must be unused and returned with all original packaging and contents. Customers are responsible for arranging and purchasing return shipping.
To start a return or exchange, please email support@glassladderco.com for approval and return instructions.
Warehouse Sale purchases, items ending in .99, and customized items are final sale.
For complete details, please view our full return policy.
