Shipping Details
Orders are typically processed and shipped within 3–5 business days.
We offer free U.S. shipping on orders over $75. International shipping is also available.
Once shipped, estimated delivery timelines are:
Domestic (U.S.) Typically arrives within 5–7 business days
International Typically arrives within 10–15 business days, depending on destination and customs processing
Shipping timelines are estimates and may vary slightly based on carrier conditions.
Returns & Exchanges
We accept returns and exchanges within 30 days of delivery.
Items must be unused and returned with all original packaging and contents.
Customers are responsible for arranging and purchasing return shipping.
To start a return or exchange, please email support@glassladderco.com for approval and return instructions.
Items ending in .99 and customized items are final sale.
For complete details, please view our full return policy.
