All Glass Ladder bags and accessories are welcome! We do not accept items from other brands.

 

Don’t have your original order number? No problem. You can still submit an application without it!

We’ll consider your bag’s style, age, overall condition, and any repairs it may need to determine your trade-in offer.

 

Every bag is different, so send yours our way and let us take a look!

We’ll get right to work! During Trade-In Week, your application will be reviewed within 1 business day, and you’ll receive 500 bonus loyalty points for participating, limited to one bonus per person, when your application is processed.

 

If your trade-in is approved, we’ll email your offer and a prepaid shipping label so you can decide if you’d like to send it in.

Not at all! Well-loved, worn, and even damaged Glass Ladder bags are welcome to apply.

 

When in doubt, submit it! We’re happy to take a look.